“You were really lovely to work with and most importantly Mum’s house was sold in a short period of time for the price Janet had originally anticipated!
There was absolute sincerity and personal interest from the word go. Janet’s advice to my mother was second to none in terms of how best to present the house but our interaction with Janet Carroll Estate Agents was much more. It was a relationship that was based on a sense of trust from the outset, without any pressure on my mother and respect for the time she needed to take with the initial decision.
Following engagement there was a wonderful mix of professionalism and professional advice and clarity, alongside a personal connection with my mother, the house and our family. In fact we were made feel very welcome any time we dropped into the office or phoned with even the smallest of questions. Communication was always excellent and I know that Andrew spent a lot of time talking through things with my mother and this made a huge difference. I now feel like we are part of the ‘Janet Carroll’ wider family or community and even though the house has been sold, I don’t think this feeling will ever leave me.
For all of this I and my family are truly grateful. I genuinely couldn’t recommend you highly enough to anyone looking to sell their home.
From the initial contact, to getting the house ready, to incredibly imaginative photography and brochure, to arranging viewings, checking in and reporting regularly, to approachability, personal interest, flexibility and real engagement with us …., it couldn’t have been better.
Sincere thanks to each of you, it’s all very much appreciated.”